EcoAir provides a 1 to 3 years non-transferable warranty when you purchase directly from EcoAir or its Authorised Resellers. The rights and benefits under this warranty are additional to your statutory rights which are not affected. Please remember to register your EcoAir product.
This warranty service is for a service and repair of your EcoAir product. The service and repair will take a minimum of 3 weeks from the date we receive your appliance.
It's important to remember that the date you submit the form is considered the official request for a warranty service. Any previous emails or phone calls won't be taken into account.
If you are sending an appliance for warranty service, please note your warranty expiry date will be determined on the date your product is received at our repair center.
If your item is out of warranty, please visit our Ad Hoc Service Page. Please note that our employees will not be able to extend your warranty at their discretion.
Back to Base
All warranty and services are on a back to base basis, we do not send engineers on site.
Collection & Delivery are only available for Mainland UK Addresses only.
Collection and delivery are not available for 12,000 BTU portable air conditioners.
Customers with these units will need to arrange transport to and from our repair centre at their own cost.
We do not collect or deliver from Republic Ireland and Islands (Guernsey, Isle of Man and Jersey). You will need to arrange the delivery to base and back at your cost.
Requesting a Warranty Service
Please fill in the following forms
Warranty Request Form for Dehumidifiers, Fans & Purifiers
Warranty Request Form for Portable Air Conditioning
Warranty Request Form for Split Air Conditioning
Purchase an Extended Warranty